Privacy policy

Privacy Policy — TVAlgo

TVAlgo respects the privacy of information that identifies you or is identifiable to you (Personal Information). We want you to understand how TVAlgo processes Personal Information, and how you can submit privacy rights requests to us concerning your Personal Information, in compliance with applicable laws (Data Privacy Laws). Our processing of Personal Information is governed by those Data Privacy Laws as well as this Privacy Policy (Policy).

 

Children

We do not intend to, and do not knowingly, process Personal Information about individuals who are minors in the jurisdictions where they reside (Children). Individuals who are Children should not provide any Personal Information to us. If we discover or are informed that we have Personal Information about Children, we reserve the right to delete that Personal Information from our systems.

 

Privacy Officer and Contact Information

For questions about TVAlgo’s processing of your Personal Information or this Policy, please contact us at:

  • Email: [insert support email, e.g., support@tvalgo.com]

  • Address: [insert business address]

Personal Information We Collect

TVAlgo provides trading research, indicators, tools, and related subscription products (collectively, the Products), to users who create an account or interact with our website at tvalgo.com (the Site).

In the course of providing our services, TVAlgo may collect and process the following Personal Information:

  1. Identifiers: First and last name, email address, billing address, and phone number.

  2. Financial Information: Payment card details for billing purposes. Note: TVAlgo does not directly store complete credit/debit card numbers. All payments are processed securely via third-party payment processors.

  3. Usage & Account Content: Account activity, custom configuration settings, and direct interactions or inquiries submitted to our support team.

We collect Personal Information when you visit the Site, create an account, subscribe to our Products, contact our support team, or otherwise interact with us.

Sensitive Information

TVAlgo does not intend to, and does not knowingly process Personal Information that is of a sensitive nature (Sensitive Personal Information). If we discover that we have collected Sensitive Personal Information, we reserve the right to delete it immediately.

How We Use Personal Information

TVAlgo processes Personal Information to fulfill our service obligations and operate our business effectively. Key purposes include:

  • Providing, maintaining, and improving our Products and the Site.

  • Processing transactions, subscriptions, order confirmations, and invoices.

  • Communicating with you regarding updates, support, and account inquiries.

  • Sending promotional communications and updates about features or offers (where permitted by law).

  • Maintaining the safety, security, and integrity of the Site and Products.

  • Complying with legal requirements and enforcing our legal rights.

Disclosure of Personal Information

TVAlgo does not sell or rent your Personal Information. We only disclose Personal Information under the following circumstances:

  • Service Providers: To third-party providers who perform services on our behalf (e.g., website hosting, IT security, payment processing, customer support tools).

  • Legal Compliance: When required by applicable law, court order, or governmental regulations.

  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.

  • Professional Advisors: To legal, accounting, or financial advisors where necessary.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: Request a copy of the Personal Information we hold about you.

  • Correction: Request updates or corrections to inaccurate or incomplete data.

  • Deletion: Request the erasure of your Personal Information.

  • Opt-Out / Restrict: Request to limit or object to certain processing activities, including marketing communications.

  • Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please reach out to us using the contact details provided above. We will review and respond to valid requests in accordance with applicable Data Privacy Laws.

Selling, Sharing, and Trading Data

TVAlgo does not sell, trade, or share your Personal Information with unaffiliated third parties for their independent marketing or commercial purposes.

Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, maintain your account, satisfy legal obligations, and resolve disputes.

Cookies and Tracking Technologies

When you visit tvalgo.com, we may place cookies (small text files) or similar tracking technologies on your device. Cookies help us personalize your browsing experience, remember your preferences, and gather general usage statistics (such as IP address, browser type, pages viewed, and session duration) to improve site performance and marketing operations.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.

Changes to This Policy

TVAlgo reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements or operational practices. Any updates will be posted on this page with an updated revision date.